Privacy Policy for KarriereFokus ApS

This Privacy Policy describes how KarriereFokus ApS collects, uses, and protects the personal data you provide when using our online platform and services. We are committed to protecting your privacy and handling your personal data transparently and in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

About Us:

KarriereFokus ApS provides services related to career and professional development, including interview preparation coaching, resume and cover letter optimization, career path planning, salary negotiation strategies, mock interviews, personal branding guidance, and professional skills assessment through our online platform.

Our registered address is:

Store Kongensgade 59
Copenhagen, Capital Region, 1147
Denmark

Personal Data We Collect:

We collect personal data necessary to provide our services and operate our online platform. The types of personal data we may collect include:

- Identity and Contact Data: Name, email address, phone number, and address.

- Service Data: Information you provide when using our services, such as resume and cover letter content, details about your career history, qualifications, interview responses, salary expectations, and other information relevant to the career services you request.

- Payment Data: Information related to payments for our services, such as billing address and payment card details. (Note: We do not store full payment card details; this is handled by secure payment processors).

- Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our site.

- Usage Data: Information about how you use our site and services.

- Communication Data: Your preferences in receiving marketing and other communications from us.

How We Collect Your Data:

We collect data in the following ways:

- Direct Interactions: You provide us with your personal data when you fill in forms on our site, communicate with us via phone, email, or otherwise, apply for our services, provide us with feedback, or subscribe to our communications.

- Automated Technologies or Interactions: As you interact with our site, we may automatically collect technical data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies and other similar technologies.

- Third Parties: We may receive personal data about you from various third parties, such as analytics providers (like Google Analytics) or payment service providers.

How We Use Your Data:

We use your personal data for the following purposes:

- To provide and deliver the services you have requested, including coaching sessions, document reviews, and career planning support.

- To process your payments for services.

- To manage our relationship with you, which includes notifying you about changes to our services or terms.

- To operate, maintain, and improve our site and services.

- To send you service-related communications, updates, and information relevant to your use of our services.

- To detect and prevent fraud and other illegal activities.

- To comply with legal obligations.

- To use data analytics to improve our website, services, marketing, customer relationships, and experiences.

Legal Basis for Processing:

We process your personal data based on the following legal grounds:

- Performance of a Contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into such a contract (e.g., providing the services you requested).

- Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided your fundamental rights do not override these interests (e.g., improving our services, preventing fraud).

- Consent: We may process your data based on your explicit consent for specific purposes (e.g., sending marketing communications where required). You have the right to withdraw your consent at any time.

- Legal Obligation: Processing is necessary for compliance with a legal obligation that applies to us.

Sharing Your Data:

We may share your personal data with:

- Service Providers: Third parties who provide services on our behalf, such as payment processing, IT and system administration services, data storage, and analytics. These service providers are contractually bound to protect your data and use it only for the purposes we specify.

- Professional Advisors: Lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.

- Legal and Regulatory Authorities: Public authorities where required by law or necessary to protect our rights, property, or safety.

- Business Transfers: Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets.

We ensure that any third parties we share data with respect the security of your personal data and treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

International Transfers:

Your personal data may be transferred to, and processed in, countries outside of Denmark and the European Economic Area (EEA). Where this occurs, we ensure that a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

- The country has been deemed to provide an adequate level of protection for personal data by the European Commission.

- We use specific contracts approved by the European Commission which give personal data the same protection it has in Europe.

- Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield framework (though this framework is subject to review and potential replacement) or implement other approved mechanisms providing equivalent protection.

Data Security:

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Data Retention:

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your Data Protection Rights:

Under data protection laws, you have rights regarding your personal data. These include the right to:

- Request access to your personal data.

- Request correction of your personal data.

- Request erasure of your personal data.

- Object to processing of your personal data.

- Request restriction of processing your personal data.

- Request transfer of your personal data (data portability).

- Withdraw consent (where processing is based on consent).

- Lodge a complaint with a supervisory authority.

If you wish to exercise any of these rights, please contact us using the address provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data or to exercise any of your other rights. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

Cookies:

Our site uses cookies and similar technologies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, please refer to our separate Cookie Policy (if applicable, or include a brief summary here if no separate policy exists).

Changes to This Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our site. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us:

To ask questions or make comments about this Privacy Policy or our data protection practices, please contact us in writing at:

KarriereFokus ApS
Store Kongensgade 59
Copenhagen, Capital Region, 1147
Denmark